3 YEARS COMPREHENSIVE WARRANTY ON TOP LOAD & FRONT LOAD

VOLTBEK HOME APPLIANCES PVT. LTD. (here-in-after referred to as "the Company") hereby offers the following warranty to the purchaser commencing from the date of purchase. The company, at its own sole discretion, will free of charge repair or replace any defective part or parts which prove to be defective in workmanship and/or materials and not due to abnormal or improper usage by the customer/consumer.

Product

Warranty

Washing Machine (TL /FL)

Period

Parts not covered

Comprehensive: 3 years

Motor: Additional 9 years

Plastic Parts, Top Lids, Drain Pipe,

Inlet Pipe, Lint Filter

 

Terms and Conditions:

 

  • The warranty is w.e.f from 1st April , 2019

 

  • This Warranty covers repair or replacement of functional spare parts if needed as a result of faulty material, defective components or manufacturing defect to make the unit functional and does not entitle replacement or refund of entire unit, or refund of money. However, any civil, plumbing or electrical addition / alteration to install, shift the product will be within the scope of the customer.

 

  • The Company will make their best of efforts to repair the required parts in the best possible time, but will not be bound for repairs within a specified period of time.

 

  • Any breakage of part, component due to customer handling or accessories external to the unit will not be in the scope of this warranty.

 

  • Warranty is personal to the original purchaser / customer and is not transferable.

 

  • Customer must produce proof of purchase like original bill/ invoice of the product if requested by the service or company personnel. Warranty card alone as proof of purchase will not make customer eligible for warranty.

 

  • The warranty shall not be applicable if the product has been used for non-residential or commercial purpose.

 

  • The Company shall not be liable for indirect, incidental, punitive, exemplary, consequential or damage or loss (including loss of profits, use, goodwill) arising from or related to this warranty.

 

  • In case the warranty obligation could not be met due to any condition beyond our control, commercial settlement will be done considering the depreciation value of the product, based on the purchase date. The Company’s decision in this regard shall be final and conclusive.

 

  • This Warranty becomes void if there is any unauthorized repair, tampering, alteration, modification, misuse or damage to the Product.

 

  • Warranty shall not be applicable in case of use of faulty stabilizer or in case of power surge/fluctuations.

 

  • Repairs required due to corrosion or rust or leaks due to corrosive environment shall not be covered by this Warranty.

 

  • Terms of this Warranty shall not apply in case the product serial number is removed or defaced.

 

  • This Warranty is not applicable to any defects and damages arising from force majeure conditions, accident, negligence, misuse, lack of proper care or handling and operation.

 

  • Free installation or demo of the product if applicable can be availed only once within a month of purchase of the product and any additional installation, re location or demo will be carried out on chargeable basis.

 

  • Defective parts replaced if any during the warranty period will be taken back by our service center.

 

  • Services during the warranty period as per conditions mentioned above within municipal limits of the town/city where our service center is available will be provided free and services outside the municipal limits will attract travelling and transportation charges as applicable.

 

  • In case of any dispute or claims settlement arising out of current warranty it will be subject to jurisdiction of court in Mumbai only.

 

  • The Company assumes no responsibility or liability for its authorized agents or distributors. No credit or other reimbursement shall be issued for any repair performed by third parties, including distributors and service centers, other than as specifically authorized by the Company in writing.

 

  • The Company reserves the right to amend and change the Terms and Conditions of the warranty anytime.

 

  • Warranty conditions for additional warranty on Motor: Additional warranty is only on Motor which will be repaired/replaced free of cost if found faulty or defective due to manufacturing defects. Other charges like visit charges, transportation or labour charges need to be paid by customer.

 

 

 

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